Email communication is by far the most efficient way to communicate and preferred by 95% of customers.
If you have any questions or wish to speak to an advisor, please complete the form below.
We aim to reply to all Emails or Call Back requests within 24 hrs
Why We Don’t Offer Instant Phone Support
- Too many communication channels can cause customer service to suffer with operators getting distracted and providing wrong or inadequate advice. With an email query, we can spend time researching the question to bring you a professional response.
- You want the best equipment at the lowest possible prices - This is only possible with everyone working as a team and keeping our costs down. So instead of someone sitting by the phone waiting for a call, that person is now working hard processing your order or dealing with a customer request or call back.
- We can respond to your email outside normal working hours. You may receive a reply to questions sent on a weekend or public holiday. We don’t just ignore you because it’s not a working day !
- You can still speak to us on the phone! – Just request a call back by completing the form below or emailing direct
- Please note we do not have a shop or showroom to view product
Address: JWD Group, Pumps & Pressure, The Media Centre, 7 Northumberland Street, Huddersfield, HD1 1RL, United Kingdom.